Shipping Policy

Standard shipping from our Charlotte facility: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273

We’ll ship out all orders with our fixed-rate Standard shipping. Find out how to calculate and set up shipping rates on your storefront.

Express shipping is only available for manual orders and stores that use live shipping rates, which are calculated by carriers in real time.

View estimated delivery times on our product pages based on your selling region and during order checkout.

USA & Canada

Domestic shipping

Flat Rate (Standard) (3-4 business days after fulfillment)

Standard rate with CO2 offsetting (3-4 business days after fulfillment)

Express (1-3 business days after fulfillment)

Overnight (1 business day after fulfillment)

* These shipping times are estimates, not guarantees. The estimates don’t include the time it takes to create your products. Go to the Product Catalog and select an item for more precise fulfillment and delivery times.

** Shipping costs differ based on the type and quantity of products in an order. See the final shipping costs during checkout or read more about shipping calculations.

*** From Oct 3 to Jan 22, a $0.25 or $0.50 surcharge will be added to all orders with the destination address in the US. The surcharge amount will depend on the product category. If you have US-based customers, we suggest that you add the surcharge to your shipping or product prices.